FAQ – Frequently Asked Questions

Have a question about PRIME shades? Take a look through the following FAQ’s for your answers. If you don’t see your question listed shoot us an email! contact@primeshades.com

What makes PRIME shades different?

Aside from the extremely high quality materials PRIME shades feature what we call HingeTech. Take a read through our blog post highlighting some of the differences of PRIME shades.

How are PRIME shades shipped?

PRIME shades offers flat rate shipping for all orders.  Orders are shipped domestically via USPS First Class mail with an expected delivery of 2-4 business days after your order ships.  Most orders ship same or next business day.  International orders are shipped via USPS First Class International mail, delivery time varies between countries.  Canada is typically 7-10 days and Europe 7-14 days for delivery dependent on local customs offices.  After your order has shipped, you will receive a tracking number via email.  If the number reads invalid, please allow up to One Business Day for the Postal Service to scan the package.

Will PRIME shades protect me from harmful UV rays?

All PRIME shades are UV400 rated which protects you from 100% of harmful UV-A and UV-B radiation. All PRIME shades are certified as Impact Resistant by the United States Food and Drug Administration. Optional POLARIZATION  reduces unwanted glare from windows, windshields, water surfaces, and more.

Will PRIME shades fit me?

PRIME shades fit most size faces comfortably thanks to our PRIME Hingetech arms.  This feature allows spring assisted outward arm flex for a snug fit, while retaining maximum comfort.  PRIME shades measure 5.75 inches wide at the face, 1.9 inches tall, and have an arm length of 5.5 inches.

Do you offer sponsorships?

Please send an email to sponsorship@primeshades.com with a biography and photo / video media to be considered for a sponsorship.

Where is the PRIME headquarters?

PRIME shades is based out of beautiful Burlington, Vermont and sunny Santa Monica, California.

How can I contact PRIME shades?

Please email us with any additional questions or comments contact@primeshades.com